I am very impressed at the features, especially being able to combine pdf files and edit files. I find navigating to and from the 'My Forms' area a bit clunky. The 'save as' feature takes forever to achieve, too many steps for a file that is already created. For my business, it would be a huge benefit to be able to print out a confirmation page when my faxes have been sent and received. I like to keep such confirmations with the files as proof. All in all, I love the program and am thankful for such a convenient and manageable product.

Found it difficult to navigate through at first but after using it a few times I figured out what I needed to get done but I'm sure there are easier ways to do things in there....

Obviously, the sales portion of the Web site needs clarifying, but customer support could not have been more generous and quick in solving my misunderstanding. Wish all companies did as fine a job.

It was the worst because I had no idea how to work the program. It took well over 5hrs for something that should have taken less than 5 mins had a I known what to do