Paul is a phenomenal customer support… Paul is a phenomenal customer support rep. Very attentive, prompt and courteous. Took care of my issues immediately.Thank you Paul!

Honesty and integrity are not something… Honesty and integrity are not something I align with online trial subscription. Most will hope you forget so they can charge you anyway. But PDFfilIer holds to a higher standard. I am NOT an employee forced to write a review. This for real just happened like 10 minutes ago. I signed up for a trial to complete a job for my employer. Forgot to cancel before the trial ended. I don't make much, so $96 was a hit I wasn't expecting or able to pay. Support had already approved and completed the refund and cancelation of my subscription before I had even finished explaining my situation to the rep in chat (Aiden). The email came from "Sarah from PDFfiller" explaining that it was taken care of while I was still chatting with the rep. I was expecting a battle. Now I expect to either sign up with PDFfiller when I have a more consistent need or get my boss to pay for the service. The platform was quick and easy to navigate. Based solely on this experience, I would recommend this platform if you are in need of creating these types of documents. The only thing I would change is that I couldn't find my payment options in my account info to see what card was used. Nor could I find an avenue to change my payment options.

Student charged 115€ despite cancelling… Student charged 115€ despite cancelling free trial – very disappointed I am extremely disappointed with my experience on pdffiller. I had signed up for the free trial, made sure to cancel it before the end, and yet I was still charged €115.20 for a full annual subscription without my consent. I am a student, and this unexpected charge has pushed my bank account into overdraft, causing me financial stress. I never agreed to any paid subscription, and when I log into my account, it still shows as “free”, proving that I had cancelled on time. After checking Trustpilot, I realized that many other customers are facing the exact same issue — this seems to be a recurring problem. I have contacted customer support and sincerely hope they will resolve this quickly and refund me. But this situation is really unfair and unacceptable.