Excellent Customer Support I received quick email responses from costumer support and very fair and kind help - I wasn't aware of my subscription status and was billed for a full year. Because I didn't need the full year subscription, I cancelled my subscription and emailed customer support right away to let them know. I requested a refund and it was kindly granted. Mind you, I emailed them as soon as I got my billing notification from PayPal and my bank account hadn't been charged yet - but they made sure to refund me before I was charged! Many thanks to the helpful customer support worker.

Making editing so easy and fuss free Making editing so easy and fuss free! Hope that the membership could be more affordable or have a student price perhaps.

Student charged 115€ despite cancelling… Student charged 115€ despite cancelling free trial – very disappointed I am extremely disappointed with my experience on pdffiller. I had signed up for the free trial, made sure to cancel it before the end, and yet I was still charged €115.20 for a full annual subscription without my consent. I am a student, and this unexpected charge has pushed my bank account into overdraft, causing me financial stress. I never agreed to any paid subscription, and when I log into my account, it still shows as “free”, proving that I had cancelled on time. After checking Trustpilot, I realized that many other customers are facing the exact same issue — this seems to be a recurring problem. I have contacted customer support and sincerely hope they will resolve this quickly and refund me. But this situation is really unfair and unacceptable.