I love it, just wished i could have paid a discounted price by the month. I am just a volunteer minister who volunteers helping disable vets. Meaning I get no paid, but I really like and need the filler.

After a slow start and feeling misled by the "fill in your form for free" and then having to pay, I did get a full refund. The tech support was excellent - they were the only ones, that I could find, that could get me the rather complex fill in form from NY State Tax authorities (RP-5217). I still feel I should not have to pay a third party to file a required tax form - but that is an issue I'll have to take up with NYS, wish me good luck with that one.

This system is excellent if you are using it most of the time if not surely with its complication and unique property compared to facebook and google, surely you will face difficulty in understanding all its features. Again this software requires time to master the system.