Last updated on
Jan 3, 2026
pdfFiller scores top ratings on review platforms
OVERALL FAIR-GOOD EXPERIENCE. MAJOR FLAW: FORMATTING IS NOT CONSISTENT FROM TABLET TO LAPTOP.SIGNIFICANT EDITING REQUIRED. VERY TIME CONSUMING AND NON-PRODUCTIVE.
Great Customer Service
Kevin helped me today with an issue I was faced with today. Kevin was prompt, knowledgeable, kind and overall a perfect example of GREAT customer service.
What do you like best?
It's ability to upload pretty much any type of document
What do you dislike?
I cannot really say anything I dislike about the product
What problems are you solving with the product? What benefits have you realized?
The biggest problem we have is that we receive uneditable documents that we are able to edit easily with PDFFiller. It's super beneficial because it saves us so much time.
I'm just learning how to use this really big program. It's been slow-going but I'm excited about all the ways this program will help my business and my clients.
Customer Service Is Great
I used this service while at work and as a functional feature it is great, does what one needs it to do. However, as sometimes happens, I needed to charge this to my personal banking account at the time. When I left the company, I contacted their customer services team via their web based chat service and a kind lady named Monica answered my query. She was very helpful, diligent in helping me locate my details, and took her time to reassure me that the service subscription had ended and evening was a-ok. I know if I ever need to use this service I will come back, and part of the reason is because the customer care was absolutely spot on. Would recommend.
Quick sign up, User friendly for beginners and love the functionality!!
What made my experience great is that it was simple and easy to use, I had only used docusign once before and decided to try pdfFiller for some court papers that needed electronically signed immediately. It is super user friendly. Great pricing after the 30 day free trial. But my favorite part is the set up and how many different things you can easily do!!!!
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.