Last updated on
Jan 7, 2026
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I was shocked to learn AFTER I PAID that the "monthly" payment touted in 3 big choice boxes was ONLY and effective cost IF I paid an annual fee IN FULL. THAT WAS NOT CLEAR and I feel duped. However, I am extremely pleased with what you offer AND the ease of using your site. It is well worth the 29.99/month vs what I thought was 9.99. You really need to make that clear for your customers, though. Don't start a customer relationship with the customer feeling duped or tricked.
Although I found it quite confusing I eventually understood it better. The Customer care that I was able to contact using the system was very helpful.
I am in a struggle with the Home Office. I have to fill out multiple forms repeatedly. I bought Adobe but it did not work. This software is very straightforward and I am sharing the document with my Barrister, which saves me money, time and avoids confusion
The only issue I had was I had to complete it all in one sitting. Even though I paid for the sertvice it wouldn't let me save it. I started the document 3 times and lost all previous info the first two times.
I've used their software and it's extreemly good. But what I liked most about their company was their integrity. Twice our auto renewal popped and most companies would use this as a gotcha moment to take your money. Both times we didn't require the auto renewal they credited within 2hrs of an email. Amazing customer service and great company integrity. Would reccomend to anyone.
I used this product to edit and fill…
I used this product to edit and fill out an application and found the software to be very easy to use and very effective!
I unfortunately forgot to cancel my 30day free trial and was unexpectedly hit with the charge the week before payday when I really couldn’t afford it.
I explained my situation to the customer support team via chat and they happily refunded me my payment!
Could not be happier with the service they provided and the understanding of my situation.
Would definitely recommend!
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