Last updated on
Dec 31, 2025
pdfFiller scores top ratings on review platforms
very difficult to use -and the system does not total the # on each page like turbo tax does -not user friendly -hard to go back to add forms -that you did not originally prepare
Great Customer Service
I accidentally activated 2 accounts & requested a full or partial refund but wasn't expecting it as this was my fault. PDF filler responded to me immediately & refunded the second account in full.Great customer service! Thank you
Easy Auto-Renew Subscription Refund
Like most sites that offer small services with yearly or monthly subscriptions, you most likely run into the "auto renew subscription" headache. While it is frustrating (as this happened to me with PDFfiller), it is always nice to have a little forgiveness. Before I disputed the transaction with my bank I "calmly" contacted PDFfiller support asking if I could be refunded for this un-consented transaction of $72. It only took 5 mins with customer support to give me a full refund. And for that hasty/easy relief they gave me (as well as a refund with no questions asked) I give them 5 stars. Also, not to mention, it is a great PDF filling software.
This is an excellent service that I would not have subscribed to, had it not been for the special low price. Your initial rate was way too high. Thank you for lowering the price. Keep it low and you'll keep me as a customer.
Great customer service, helped me figure out how to change the e-mail on my account, without having to get a new subscription...I was confused.
Thanks for the help!
What do you like best?
It is very easy to use and user friendly. It is also easy to add fields and fill them in. When I am creating a document, I can also easily share them with each of our employee accounts. I also like how I am able to remove an employees account from having access to the documents with a click of a button.
What do you dislike?
I wish our technicians were able to use the app without internet service. In some cases, we do not have access to service, and we are unable to fill out our paperwork. It would also be nice to be able to add more than 4 other people to the account without having to get a corporate account.
Recommendations to others considering the product:
It has all you could ever need all in one place. We have used the SignNow and faxing features, in addition to the typical use for pdfFiller.
What problems are you solving with the product? What benefits have you realized?
We are able to keep all of our paperwork in one place, and the technicians are able to access it on their phones. This has made it easier to make sure all technicians are getting the correct paperwork for every job, and with the different accounts, we are able to hold the technicians accountable.
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.