Last updated on
Jan 5, 2026
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After contacting customer support, I was told that certain web browsers are more compatible than others in completing forms. Once I changed from Mozilla Firefox to Chrome, I was able to complete all fields of the form without problems. But it would have been helpful to publicize this information on your website so that much time was not wasted.
I usually don't leave feedback, but must for you! You have made my accounting so much easier and I totally appreciate you! Thank You! Redonna at Merchants Electric.
Excellent support and customer service I registered for an annual membership, but I didn't pay attention that the membership fee is calculated in US dollars. I live in ****** and it was expensive for me. I emailed support department to cancel my membership and they responded in less than an hour and sent me a full refund.I appreciate the excellent customer service and proper support, polite and professional behavior of the staff.
I really like the service a lot. It is user friendly and intuitive. I like that this also comes with Sign Now so that I can have all the forms I need for my business easy and accessible for me to get electronically signed.
I would give it 5 starts except in the Sign Now program the program should default to the text box for people to sign and then have the live signature be on a separate tab, so basically reverse what it is now. It is hard for some people to get to the text box for them to type their signature.
I use this all the time in my business and I would recommend it.
I have found it extremely easy to use. I love that I have the ability to make my own notes and highlight passages. I also love that it is an extremely environmentally friendly option to note taking/making. Thank you!
Elisa stepped right into action and helped me with my accounting issue. It is so nice to be able to have an account services individual help a customer with ease. This is a very rare occasion especially during this pandemic. Thank you Elisa!!!!!
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