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i was upset with the fact i could not print/save the doc after editing it, but after shooting a rant to support, they responded within the hour and gave me a 30 day trial run. i really like the app, and you guys really should consider doing a 30 day trial right off the bat, first sign up. anyhow, service rocks, i will def toss some cash yalls way when my trial runs out :)
2014-09-26
PDF filer is the perfect place for small business or start up businesses to go for much less expensive do-it-yourself renewals and many other type business files. My renewals looked awesome after I used their many tools to change the text and colors around!
Thanks PDF
MowsquitoTech,
Traverse City, Mi
2016-03-30
What do you like best?
Ease of use, variety of tools, and it has everything I need for my line of work which is Real Estate.
What do you dislike?
Font choice is a little limited unless I don't know how to find them... Other than that, I've used PDF Filler for about three years now and it is almost a necessity with my job.
What problems are you solving with the product? What benefits have you realized?
I've used it numerous times in Real Estate transactions to finalize contracts, revise items, and change information, etc. It makes my job much easier, neater, and smoother.
Ease of use, variety of tools, and it has everything I need for my line of work which is Real Estate.
What do you dislike?
Font choice is a little limited unless I don't know how to find them... Other than that, I've used PDF Filler for about three years now and it is almost a necessity with my job.
What problems are you solving with the product? What benefits have you realized?
I've used it numerous times in Real Estate transactions to finalize contracts, revise items, and change information, etc. It makes my job much easier, neater, and smoother.
2018-12-22
PDF filler
My overall experience with this app has been excellent!
So far it has been awesome! Easy to use, many options, and easy to work layout. This app does everything it promises.
I can not think of any drawbacks to this app I have not had any complications or complaints so far and I have been using for a while and quite often.
2020-01-04
PDF Filler has been a great tool for our business for a professional look with a great price.
Professional Look for a cheap price. The software makes filling out government documents / applications and other PDF documents easy and efficient.
PDF Filler provides and saves time when filling out applications / tax papers / and other business files. It creates a professional look and is quite easy to use. With common files also at hand it makes filling these out quick and easy. The mail tool was even used when we completed our taxes. PDF Filler printed the paper out and mailed it themselves without us ever having to go to the post office.
There isn't too much. If I could say anything sometimes the website moves a little bit slower than some. However this seems to have been improving lately.
2018-06-19
I signed up for the $1 trial but did not want the 1 year subscription -- refunded in two days!
I signed up for the $1 trial but did not use it for whatever reason. I have adobe DCF but used PDF filler one time to check it out or whatever. In any case, one month later I get hit with the $102.10 one year subscription charge I didn't see coming. I call expecting to be on hold for two hours.. but .. no... about a few minutes on hold and they refunded the whole thing.. refund hit in two days. So, I believe they should be applauded for that. I'm sure some people love it and go for the subscription. But it's really nice to know they're actually honest and refund the money if you ask.
2023-07-18
So far so good
So far so good. Easy to use anywhere since it is web based and I don't have to worry about which computer I'm using, whether at home, office, or other.
2021-09-16
Took me a minute to log in and find my…
Took me a minute to log in and find my files, but once I did I had success faxing my very important files before deadline!
2021-01-27
Perfect
Perfect, I tried using the government website for this form and half the fields did not work, from now on I will use government forms from PDF
2020-06-18
For pdfFiller’s FAQs
Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
How do you ensure first call resolution?
Ensure Quick Response Time. 60% of customers believe that one minute on hold is too long to wait to speak to customer service. Consider Live Chat. Offer Seamless Bot to Human Support. Focus on Customer Satisfaction. Keep tabs on FCR Success. Offer Multi Channel Fluidity.
How do I improve my first call resolution?
Keys to Improving First Call Resolution in Your Contact Center. Understand Your Issues and Fix Them. Analyze Customer Contact Behavior to Anticipate Their Needs. Invest in Call Center Software that:: Optimize Your Support Structure. Engage in Total Contact Ownership.
Why is First Call Resolution important?
FCR not only helps gauge customer satisfaction the higher your first-call resolution rate, the more satisfied your customers tend to be and, as a result, drive customer loyalty, but also measures your agents' efficiency and, ultimately, acts as an important factor in contact center profitability.
How do you calculate first call resolution?
The total number of calls resolved correctly on the first attempt divided by the total number of calls in a given period of time. The total number of calls resolved correctly on the first attempt divided by the total number of first calls.
What is first call resolution rate?
For a service desk, first contact resolution (FCR) is the percent of contacts that are resolved by the service desk on the first interaction with the customer. For live calls or web chats, this means that the customer's issue is resolved before they hang up the phone or end the chat session.
How can I improve my call flow?
Minimum On-Hold Times during Calls. Nobody likes being put on hold during calls. Efficient Call Flow Management. Call centers get a lot of calls. Happy Calling Agents. Proper CEM integration. Listening to the Customers.
What is first contact resolution?
Definition of First Call Resolution First-call resolution (FCR) is an important contact center metric and element of customer relationship management (CRM). The term is self-explanatory: a contact center's ability to resolve customer problems, questions or needs the first time they call, with no follow-up required.
What is first time resolution?
In customer relationship management (CRM), first call resolution is properly addressing the customer's need the first time they call, thereby eliminating the need for the customer to follow up with a second call. Talk time (the average time an agent spends on each call) is a common call center performance metric.
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