Try an alternative to eSign Genie Help Desk For Free

Use pdfFiller instead of eSign Genie to fill out forms and edit PDF documents online. Get a comprehensive PDF toolkit at the most competitive price.
Drop document here to upload
Select from device
Up to 100 MB for PDF and up to 25 MB for DOC, DOCX, RTF, PPT, PPTX, JPEG, PNG, JFIF, XLS, XLSX or TXT
Note: Integration described on this webpage may temporarily not be available.
0
Forms filled
0
Forms signed
0
Forms sent

Discover the simplicity of processing PDFs online

Card illustration
Upload your document in seconds
Card illustration
Fill out, edit, or eSign your PDF hassle-free
Card illustration
Download, export, or share your edited file instantly
Top-rated PDF software recognized for its ease of use, powerful features, and impeccable support
Users Most Likely To Recommend - Summer 2025
Grid Leader in Small-Business - Summer 2025
High Performer - Summer 2025
Regional Leader - Summer 2025
Easiest To Do Business With - Summer 2025
Best Meets Requirements- Summer 2025

Every PDF tool you need to get documents
done paper-free

Card illustration

Create & edit PDFs

Generate new PDFs from scratch or transform existing documents into reusable templates. Type anywhere on a PDF, rewrite original PDF content, insert images or graphics, redact sensitive details, and highlight important information using an intuitive online editor.
Card illustration

Fill out & sign PDF forms

Say goodbye to error-prone manual hassles. Complete any PDF document electronically – even while on the go. Pre-fill multiple PDFs simultaneously or extract responses from completed forms with ease.
Card illustration

Organize & convert PDFs

Add, remove, or rearrange pages inside your PDFs in seconds. Create new documents by merging or splitting PDFs. Instantly convert edited files to various formats when you download or export them.
Card illustration

Collect data and approvals

Transform static documents into interactive fillable forms by dragging and dropping various types of fillable fields on your PDFs. Publish these forms on websites or share them via a direct link to capture data, collect signatures, and request payments.
Card illustration

Export documents with ease

Share, email, print, fax, or download edited documents in just a few clicks. Quickly export and import documents from popular cloud storage services like Google Drive, Box, and Dropbox.
Card illustration

Store documents safely

Store an unlimited number of documents and templates securely in the cloud and access them from any location or device. Add an extra level of protection to documents by locking them with a password, placing them in encrypted folders, or requesting user authentication.

Customer trust by the numbers

64M+
users worldwide
4.6/5
average user rating
4M
PDFs edited per month
9 min
average to create and edit a PDF
Join 64+ million people using paperless workflows to drive productivity and cut costs

Why choose our PDF solution?

Cloud-native PDF editor

Access powerful PDF tools, as well as your documents and templates, from anywhere. No installation needed.

Top-rated for ease of use

Create, edit, and fill out PDF documents faster with an intuitive UI that only takes minutes to master.

Industry-leading customer service

Enjoy peace of mind with an award-winning customer support team always within reach.

What our customers say about pdfFiller

See for yourself by reading reviews on the most popular resources:
I have only been using this pdf filler for 2 days and it is by far the easiet PDF program I have used love the feature of being able to edit a document saves a ton of time.
Joan
2014-05-08
Great, just unfamiliar with how to align the form instead of having to align each individual letter. Cannot believe this is correct. Otherwise love the look and professional appearance.
Sandi G
2017-08-15
Great customer service Great customer service, such a hard thing to come across. Easy access to your cloud uploaded documents from any device. The only thing limiting the 5 star is the relatively clunky interface. Still would use again for secure pdf development.
Larry Vitko
2019-06-13
It gives me a lot of options to pdf editing It gives me a lot of options to pdf works that I did not find somewhere else, and even when I cannot readily pay for the service, I was given a trial with no gimmicks attached
Andre
2023-01-09
What do you like best? I enjoy the ease with uploading and editing files. As well as, the ability to change file types or combine documents. What do you dislike? The formatting can be time consuming and is hard to keep text consistent with original document. Recommendations to others considering the product: I would consider what you need it for and the price. It serves a good use for pdf editing and file management. What problems are you solving with the product? What benefits have you realized? It has simplified my study resources by allowing me to combine relevant documents.
Alyssa Hooker
2021-02-11
I love the simplicity of the forms… I love the simplicity of the forms provided and the assistance given. This is an awesome site and i commend whomever created this
Marsie Cooper
2021-01-28
I needed to use the service for an application I needed to use the service for an application! It was only needed once. The day I was going to cancel it due to no longer needing the service the money had already come out of my account. They immediately refunded it and even offered a discount if I wanted to continue using it. I highly recommend it was an easy to use service with many benefits packed in.
Kayden Renee
2020-10-15
great experience! great experience both using the software and the customer service,I highly recommend this to anyone needing the services they provide,
Alan
2020-09-15
Elisa stepped right into action and helped me with my accounting issue. It is so nice to be able to have an account services individual help a customer with ease. This is a very rare occasion especially during this pandemic. Thank you Elisa!!!!!
Neysa C
2020-08-14

Design Genie Help Desk vs. pdfFiller’s specialized support: what does online customer service stand for?

Great on the internet customer support is a smooth user experience by means of interaction with all the company and/or on the internet platform. In brief, it’s when a user doesn't need to message customer help at all. Simultaneously, three leading indicators of contemporary consumer assistance on the internet are comfort, prompt help, and the capability to pick a convenient communication channel.

What does it imply to reach out to tremendous client help? We’ve identified how our customer service is foremost notch in online document preparation.

We think that first-class client care indicates following very best practices, such as valuing user time, possessing a pleasant attitude, and supplying competent and well-resourced services. What is much more, we take measures forward to exceed, not just meet expectations. Stick to the actions under t? Verify it oneself.

With pdfFiller consumer care, you receive each of the above which makes it a customer-centric platform as opposed to a channel-centric 1.

How to switch from design Genie Help Desk and use pdfFiller’s technical help:

01
Sign up for any 30-day complimentary trial and log in to your account.
02
Verify your Dashboard and document folders.
03
Upload your documents and templates and proceed with editing.
04
Chat with our consumer support here to acquire expert aid.
05
Visit our Help web page to make contact with the CS group.
06
Get a necessary answer from our easy-to-use Help Center subjects.
07
View the Help Center subjects to get the required answer.

That’s how simple it truly is. It doesn't matter what aid line you as the customer are in. Our experts find a custom strategy to each and every situation. Assistance is accessible 24/7. Operators are standing by!

pdfFiller is different from and not affiliated with design Genie. With further questions about design Genie products please contact design Genie directly.

Want additional reasons to choose pdfFiller? Think about:

Integration with your favored services which includes Salesforce, Dropbox, Google Drive, and others
Collaborating on documents in teams
E-filing tax forms directly with the IRS in one particular click
Beginning at $8 per month, pdfFiller is more reasonably priced than most competitors
Online notary
An audit trail for all of your document transactions
Access to add-value goods: airSlate, signNow, and US Legal

What gives to pdfFiller the edge over its competitors?

pdfFiller is not simply a PDF reading and editing tool. It is actually a multi-purpose platform for centralized document management. It allows you to do all the things the competitors do and goes far beyond that, supplying benefits you would usually locate in several tools. With pdfFiller, you get all you will need for setting up effective document workflows.
Card icon
Simple document management'
No need to download or set up anything. Just create an account, upload your documents, and commence working straight away: edit, rearrange, split, annotate, convert, and more things you can do to document the way you choose. Then, send copies by using email, fax, SMS, or even USPS.
Card icon
Unparalleled time-efficiency
As opposed to quite a couple of our competitors, we respect your time and want you to become as productive as possible. Make templates for the most frequently used documents to prevent retyping information, fill out up to 1,000 uniform documents simultaneously, or extract data from forms in bulk.
Card icon
Expansive library of forms and templates
Need a standardized, fillable form right here and now? Find it in the pdfFiller online library. Or develop a form yourself by basically adding fillable fields to your document. It is possible to host or share forms in seconds, enabling anyone to fill them out online from any device.
Card icon
Straightforward e-signing and tax reporting
Thanks to the integrated signNow functionality, you are able to e-sign documents on the go, gather signatures from various persons, track the signing progress of a document, set a signing order, and many other things.
Card icon
Security and a lot of storage space
We care about the safety of your assets and think that storage limits shouldn't distract you out of your function. That is why pdfFiller enables you to keep your documents safe within the cloud with limitless storage. On top of that, you can protect sensitive information with two-factor authentication and passwords.

Get documents done
from anywhere

Create, edit, and share PDFs even on the go. The pdfFiller app equips you with every tool you need to manage documents on your mobile device. Try it now on iOS or Android!

For pdfFiller’s FAQs

Below is a list of the most common customer questions. If you can’t find an answer to your question, please don’t hesitate to reach out to us.
What if I have more questions?
Contact Support
Follow these simple steps:Log into design Genie log into your design Genie account. Click the start signing button. Import your MS Word document to the design Genie platform. Add your signature drag and drop a signature field into your imported document. Pick your recipients and click send. More items•Sep 24, 2020
design Genie is the number one choice in creating online signatures. Allowing you to quickly get started, set up reusable document templates, and send them to multiple parties in a few clicks.
design Genie's integration with Box allows you to create, store and share legally binding documents with signatures in a second. Documents can be uploaded from your hard drive or Box into design Genie's easy, drag-and-drop editor and then sent to any email address or phone number.
design Genie is the number one choice in creating online signatures. Allowing you to quickly get started, set up reusable document templates, and send them to multiple parties in a few clicks.
Open the email with a request to digitally sign your document. Click the link. Agree to electronic signing. Click each sign tag and follow the instructions to add your electronic signature where required to sign or initial. Adopt a signature to save your signature information. Confirm your signature by clicking FINISH.
How to design a Documentary & drop document. Drag and drop your file into the area above or click on the link to choose your document. design document. To design document online, click on it, select an signature type, create your signature, and add it to the document. Download document. Click DONE to save your changes.

#1 usability according to G2

Try the PDF solution that respects your time.
Users Most Likely To Recommend - Summer 2025
Grid Leader in Small-Business - Summer 2025
High Performer - Summer 2025
Regional Leader - Summer 2025
Easiest To Do Business With - Summer 2025
Best Meets Requirements- Summer 2025