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To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.

I first tried PDFfiller with a trial subscription and to be honest, I really just wanted it so I could add text to a document and I didn't plan to extend my subscription. But after trying it, I liked it so much, I continued the subscription after the trial and my subscription expires in 2 days and I plan to renew for another year. I'm a freelance paralegal and often need to add text (and complete forms) in .pdf format. The program is also very easy to use and has many great features (like "erase" and different font styles and sizes). My subscription has more than paid for itself and I would - and do - highly recommend PDFfiller to anyone looking for this type of program.

So far good. It has been challenging to learn how to use this. It has taken much application and chatting with your customer service reps, who have all been awesome. I won't say it's the easiest to learn but it's easy to use (if that makes any sense). We still can't explain why my msn email blocks pdf filler or pdf filler won't send it to my msn (not sure which). It never shows up in my spam/junk filter there and your website shows it sent. My gmail emails work fine using this.

Overall, the application is useful. The only issues that I have been experiencing is some of the edits I make either reappear, or are placed on top of the existing text.