Last updated on
Dec 27, 2025
pdfFiller scores top ratings on review platforms
PDFfiller was intuitively simple to use in creating an important document. I had difficulty erasing some text I accidentally superimposed onto my document and the recipient who ultimately got the PDF I created could not open it. Also disappointing was the fact that I didn't realize I had to pay a tidy subscription price until after I completed my document and tried to send it off (and save it). That all led to an initially horrible review.
But, I have to say that my experience with PDFfiller and Elie, the rep I dealt with, revised my entire experience. Not only did Elie help resolve the problems in a very timely fashion, I received a refund! PDFfiller seems dedicated to provide the user an efficient product and the customer service is the best I've seen with any internet-based business. Elie is a great ambassador for the business and she really follows through with her promises! I never expected that. They are also going to revise some aspects of the user interface to ensure proper notice of expense and conditions of subscription. I will certainly use PDFfiller in the future!
The experience feels as if PDF Filler was really made with the end-user in mind. Everything I needed to produce a professional document made simple. Thank you.
It appears to be a good program and I intend to use it in my business and practice. One of the problems that I see is that there should be clearer explanations for some of the fields.
I think the learning curve is a little steep. Also, at times the app seems a little counter-intuitive. It's not always easy to find forms you have worked on previously.
What do you like best?
An interface is easy to understand. Eraser and blackout options allow to be HIPAA compliant.
What do you dislike?
disappearing buttons from time to time
What problems are you solving with the product? What benefits have you realized?
electronic signature. Go Paperless!
An interface is easy to understand. Eraser and blackout options allow to be HIPAA compliant.
What do you dislike?
disappearing buttons from time to time
What problems are you solving with the product? What benefits have you realized?
electronic signature. Go Paperless!
We have been using pdfFiller over the last few years for thousands of forms for our offices. The platform is easy to use and navigate. The IT tech support is top-notch. IT Support is readily available and solves problems quickly. They communicate well, send helpful how-to videos, and/or change settings in our account to make the platform easier to use. I highly recommend pdfFiller.
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.