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I like it but felt that my "free trial" was a bit of a scam. I spent hours on a document, learning your program but was unable to print it. I don't like being "forced" into purchasing a product.
2017-05-23
This is a good program, but it could be more user friendly. Copying the edited PDF from the online program to my desktop was more difficult than it should have been.That said, I was able to accomplish what I wanted via this program.
2018-09-22
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2018-11-07
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2022-08-08
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2022-01-06
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2021-08-28
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2021-04-11
Extremely helped my job at work and home! Great one!
I usually help my children to their school works (lent them to use it). And it helps to do paperless and no need to waste ink. We straightly read from the saved file. Excellent.
2020-04-23
Split Contact Transcript Feature
The Split Contact Transcript feature streamlines the way you handle customer interactions. It allows you to divide conversations into manageable sections, making it easier to analyze and respond to inquiries effectively.
Key Features
Easily splits conversations into distinct parts
Improves readability and organization of transcripts
Enhances tracking of customer interactions
Facilitates quick reference for follow-ups
Integrates seamlessly with existing communication tools
Potential Use Cases and Benefits
Customer support teams can improve response times
Sales teams can follow up on specific inquiries easily
Marketing teams can track engagement points in customer dialogues
Managers can analyze team performance more effectively
Training and onboarding can utilize clear transcripts for learning
By implementing the Split Contact Transcript feature, you can resolve common challenges such as information overload and miscommunication. This feature transforms long conversations into clear sections, allowing you to focus on key points. As a result, you will enhance your productivity and improve customer satisfaction.
#1 usability according to G2
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