Very user friendly! It is easy to use. Instructions are clear and the forms are easy to fill out accurately. I only use it once a year - at tax time, but using this program to fill out tax forms is quick and easy. I have not had any issues. I'm sure if a person uses it a lot there are bound to be some, but I use it once a year and it works fine for my uses.

The products are awesome and have been essential to the success of my business! The forms are very easy to access and to use. The ability to have access to such a variety of forms especially IRS forms. The freedom of use to so many forms and the ability to upload your own created forms far exceeds so many other products that have so many limitations on the use of their products. My only complaint is that sometimes it is a little difficult to find certain forms that you are looking for but it is usually remedied rather quickly.

Customer support was very quick to reply to my issue. I had been charged for my pdf and wanted to cancel as would not use the service enough to justify $96.00. In reply I was told it would be cancelled and the automatic renewal deleted. My only regret is that my money would not be refunded.***** to the charge I had tried (unsuccessfully) to find out how to cancel it. Im either stupid or the instructions werent on line.to easily find.

I inadvertently established trial accounts under two different emails for PDFFILLER.. Although I found the product to be useful and efficient, i decided that I did not have the volume of **** to justify an ongoing subscription and canceled. A paypal charge a month later for a year's subscription alerted me to still having an active acct under a 2nd email address. I immediately contacted customer support via Chat and within a matter of minutes the agent terminated the account and send a credit back to my paypal account. Truly amazing customer service! Further, I would HIGHLY ********* PDFFILLER for any one needing to alter a significant volume of **** -- it is a very good product."

AMAZING CUSTOMER SERVICE I was charged a subscription fee and I didn't understand why, so I contacted the company via chat. The agent that assisted me was amazing!! She totally understood and was very helpful. She was extremely professional. I really expected that this was going to be a very unpleasant experience for me, but it was absolutely pleasant and positive! Thank you! I would give many more stars if I could.

Marie from the Customer Support Center worked with me promptly to ensure I received a refund. It is not that I was not satisfied with the program, it provided me with everything I needed to complete my work tasks remotely. However, I am on a limited budget and took advantage of the free trial opportunity. My intention was to cancel my subscription prior to renewal, but unfortunately I experienced a death in the family and was unable to cancel in a timely manner. I noticed the charge on my account today and immediately contacted PDFFiler customer support. Within 10-15 minutes of my request, I received confirmation that I would receive my refund. They were very understanding and accommodating.