Last updated on
Nov 28, 2024
pdfFiller scores top ratings on review platforms
EXCELLENT. WOULD LIKE TO HAVE THE UNAVAILABLE FEATURES SHADED GREY. AND NOT VIEWED AS ABLE TO USE, AND THEN FIND OUT I HAVE TO "UPGRADE" TO NEXT LEVEL TO USE. THAT BECOMES ANNOYING A MAKES ME USE PRODUCT LESS
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
I've been using Adobe for all my PSF editing needs, but this program is so much easier and faster, I can't believe I wasted my time and $ on Adobe for way too long! so glad I found this program!
The UI were strange at times(As I sometimes had to look for something specific) , but overall my experience were really good as I am able to achieve my goal everytime with ease. I were using the edit pdf feature and again a bit of trouble trying to establish what I was looking for, but once I found it, it was quite an ease.
I had issues with the website that were…
I had issues with the website that were very frustrating, but the chat person, Elisa, was very patient with me and resolved the problem. I now have the edited pdf downloaded.
Thank you.
I am using pdf filler for doing ongoing reports and also for tax documents. It is good to have a way to complete these documents and have a digital record.
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