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Based on 12500+ reviews
Last updated on Dec 10, 2025

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Support person was very professional and had a great deal of patience. Recommend some kind of tutorial or steps for getting started before filling a form. For example to edit steps 7, 8, 9. To save steps 3,4,5, etc. It would be great if a hot line number was available in some cases. Thanks again for all of your assistance. I look forward to using your service again in the future and would recommend your product highly.
Earl G
Paul was fantastic Paul was fantastic. I have been chatting with several other people since April 3 and no one could figure this problem out. I was emailed that this issue had been referred to technical support and they could not provide adequate assistance. As I am not computer friendly, Paul was very helpful. He was very patient with me. I am extremely grateful to him for resolving this issue.
Jack Blaine
Just plain user-friendly Very intuitive UX. Just easy to use that I don't even have to think about it. Normally I can see negatives with a product. Not this time however. Works great.
Dave M.
What do you like best? I like the ability to change fonts and add items on my documents What do you dislike? That I have to sign in everytime on my computer Recommendations to others considering the product: I love this product and the cost is a great value What problems are you solving with the product? What benefits have you realized? It is much neater and professional than hand written documents
User in Financial Services
It is cumbersome to upload every document, fill it out, then download it. I wish there was a free program that let you fill out and sign pdf documents directly
Lori K
Customer Service Is Great I used this service while at work and as a functional feature it is great, does what one needs it to do. However, as sometimes happens, I needed to charge this to my personal banking account at the time. When I left the company, I contacted their customer services team via their web based chat service and a kind lady named Monica answered my query. She was very helpful, diligent in helping me locate my details, and took her time to reassure me that the service subscription had ended and evening was a-ok. I know if I ever need to use this service I will come back, and part of the reason is because the customer care was absolutely spot on. Would recommend.
Mrs F Williams
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