Great customer service! The site works very well and is easy to navigate, and when a miscommunication happened on my end the company was extremely polite, helpful, and quick in their response. Great customer service!

several clunky features There are several clunky features I did not like. (1) My first issue was that when editing text, the font would change from Times New Roman to Arial within the edit box. The user had to "tell" the computer to switch back to Times New Roman. (2) Another issue I spotted is that if I want to italicize ONE word on a line of text, the entire line will become italicized. This was cured by deleting the italicized word, then creating a separate text box with the italicized word in it. The italic text box was dropped into the line of text with the plain text around it. (3) When editing text, the size of text will drop down a size or two. The writer must "bump" up the text size with the upward arrow to get it to match the text in the original document. Otherwise, I like using PDFfiller. Of course, PDF editing is not as simple as ordinary word editing. Or perhaps PDF editing gets easier after continual practice.

KARA - Really helpful and friendly! + Prompt and great service by her! The person who assisted me was Kara and she was absolutely friendly and was not only able to help me resolve my issue but also respond to my emails promptly! Really thankful and appreciative of her help! Truly great service by her!