Last updated on
Nov 28, 2024
pdfFiller scores top ratings on review platforms
The level of communication the team has…
The level of communication the team has is second to none. Best customer experience. I recently tried the free trial, I forgot to cancel after the free trial because I needed their service @ that time only. When then cancel my subscription I didn't get a refund, but the team explained to me why that happed if do want a refund what should I do.I then followed the steps and within the time they said , I got my refund. Keep up the great work team.
I had a very complicated question pertaining to a credit card charge, (I didn't know which account within our company had incurred the charge, and therefore, couldn't track down a receipt) **** helped me reverse engineer the charge to find out where it came from. My company provides Customer Support for the Video Gaming industry, so I know the value of a positive CS experience. Way to Go, ****!
NOT QUITE FINISHED BUT I DID HAVE AN…
NOT QUITE FINISHED BUT I DID HAVE AN ISSUE WITH THETABS AND PROMPTS ON APPLICATION. FOR MY BIRTHDAY IT WOULD NOT STAY ON THE YEAR I WAS BORN IT JUST KEPT DEFAULTING TO 2021. AND THE "TYPE "HERE" KEPT GETTING IN MY WAY AND I COULDNT SEE OR READ WHERE I WAS SUPPOSED TO TYPE, NO BIGGY I GOT AROUND IT. I DO REALLY LIKE PDF FILLER.
The software could use some updating. It is not the easiest to edit the document. The app also kept crashing on me and I had to start all over again. It was very frustrating.
Immediate refund received
I had thought I had cancelled my subscription so was very surprised to get a notification from PayPal that I had been charged $96. I immediately contacted pdfFiller and the matter was sorted out, and a refund received, within a couple of hours. Friendly and efficient service, with no arguments. Very impressed.
Easy to use and share documentation. Been an absolute godsend for filling in forms and applications. Probably won't use a lot as the requirements are limited.
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