What do you like best?
The program is easy to use and super convenient. Your documents are always with you on the server PDFIller provides.
What do you dislike?
Getting in touch with a person in customer service is impossible and emails to cust. serv. have not been answered. I originally signed up as a single user; but then as my needs expanded at my office, I added and paid for three more users. For a while everything worked without issue, but then the other three users could not log-in and the different prompts in my dashboard were saying the subscriptions were active and to this day my office staff works through my sole account which can knock someone off in the middle of something.
What problems are you solving with the product? What benefits have you realized?
The fax benefit is awesome. I use the program with my insurance agency. It is way more user friendly than Adobe and you don't need a separate service to send a client a form to sign.

What do you like best?
No more printing and filling out forms by hand.
What do you dislike?
I used to be able to upload a signature from an iPhone photo, and it could be placed on a document in a way that it look like it was written there, and not a pasted photo. I liked this and cannot seem to do this anymore.
What problems are you solving with the product? What benefits have you realized?
It's amazing how many forms still need to be filled out by hand in this age of tech and no typewriters. Printing documents, hand writing, then rescanning to a recipient is messy, time consuming and wastes ink and paper. Besides, make a mistake, and you need to start over with a new form. And don't get me started with "white out." PDFiller streamlines all this and results in a very neat, professional looking document. I do lots of contracts, and don't always get red-line drafts to work with. I can use PDFiller do do red-lining (word-processing changes to early drafts) and send them right back to the counter-parts. Then with the final draft the PDFiller signature feature allows me to initial or sign, and send - again without printing/rescanning. Since for many transactions e-transmitted signatures, as opposed to "wet" signatures, has become standard and legally acceptable the process is now a breeze. And if I still have to go back for further revisions the prior versions are all saved in PDFiller.