I believe the staff is dedicated to helping the customers and are very professional. Thought I might have to talk to them in person, but they answer and respond quickly through chat and do everything they can to help you right away. When I just had to get my material out right away and short on funds allowed me to try out the program just a few days after I explained my difficulty. Then after few days able to of course, pay for this program that has helped me so much. The forms are easier to read by using PDFfiller, and the video of how to work the software is helpful as well. The people are just awesome!! Very helpful and respond immediately. I would recommend this to friends and family as well.

Thought it was too expensive and did not see the 70% discount for paying annually instead of monthly and do want that discount and as such a large partial refund of the $120 we were charged

So far so good! Can't figure out a way to fill in dates properly though without dragging text in - or change the check box from cross to tick. Overall though saving a lot of time!

I found it pretty easy to use since I am not very techie. I haven't tried anything except doing some corrections to some documents. Looking forward to the other features.