The UI is outstanding and very effortless. Very impressed. My only issue was with advanced features. Would have liked to know ahead of time that they were additional fee. Everything looks included and don't like being told something cost money after the fact. Second, when telling me I had to upgrade to get additional feature, it should show the difference between what I am paying verses the new amount. I was on personal plan ($6) but to get the features I needed it was ($10). It said it was $10 for advanced plan but I didn't know if that meant $10 MORE than I was already paying. I had to open site in incognito mode, look at plans to figure it out... not fun. Lastly, I was trying to send 2 separate PDFs as one doc. It took me a while to figure out where Merge was. I didn't understand why all the options under Actions were greyed out. That was very frustrating and should be improved.

It beats my hand writing. I would be nice if it did the calculations also. But you can't have everything. I'll probably be only using this for my state tax. There on line program stinks.

So far so good. Just starting to use the software. Would like to avoid further surveys in the future. Inasmuch as this is a paid service, I would prefer to work without interruption.

HOW DO I EDIT A FORM I HAVE ALREADY DOWNLOADED I love the fact that I found it easy to edit my documents. I could edit and download as many times as possible. Found a lot of useful information on the filler too.