Last updated on
Dec 30, 2025
pdfFiller scores top ratings on review platforms
Great Program with pretty much all you need
This is a great program and I'm able to do what I want to so far. The only reason I did not give 5 stars is I think it is a little expensive for the service and it's not really user friendly I would think if you were not pretty computer literate. Outside of those two things...IT GREAT!
Great Customer Service!
I had a billing/subscription issue and it was fixed in less than one minute. I had Sam as a support and he was very pleasant to work with. Thank you for having great customer service.
I am really happy with pdfFiller and…
I am really happy with pdfFiller and excellent support staff. Really thankful to them for prompt response to my queries and sorting them out quickly
What do you like best?
With a lower monthly fee, I can log in and have the capability to use the editing tools to update and sign my files with ease
What do you dislike?
I do wish that notification would go out to my email if or when the website is updating the platform
What problems are you solving with the product? What benefits have you realized?
With any update that has adjusted the layout, I have been able to get ahold of customer service for clarification. Although the 24hrs wait for a response is frustrating
Very pleased with the customer care
I was new to using pdf filler and had a small technical issue with text auto deleting, so I hopped onto the chat where Sam helped fix the issue using screen share via a Zoom call, he kept me informed of what he was doing and the issue was resolved quickly. Sam also took the time to explain to me how to resolve the issue if I ever had it again and was friendly to communicate with, I am very pleased with the customer care, thank you Sam,
Student charged 115€ despite cancelling…
Student charged 115€ despite cancelling free trial – very disappointed
I am extremely disappointed with my experience on pdffiller. I had signed up for the free trial, made sure to cancel it before the end, and yet I was still charged €115.20 for a full annual subscription without my consent.
I am a student, and this unexpected charge has pushed my bank account into overdraft, causing me financial stress. I never agreed to any paid subscription, and when I log into my account, it still shows as “free”, proving that I had cancelled on time.
After checking Trustpilot, I realized that many other customers are facing the exact same issue — this seems to be a recurring problem.
I have contacted customer support and sincerely hope they will resolve this quickly and refund me. But this situation is really unfair and unacceptable.
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.