Last updated on
Dec 30, 2025
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To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
I need to be able to return to a document after it has gone to a client to be edited in a different color so it can be resubmitted with original and edited marks
Our company is using PDFfiller for legal forms we need to file a Mechanic's Lien and have been able to do this by ourself without the aid of an attorney which is quite a savings. The forms are accurate and legally binding.
Good service. Can be a little difficult to line up the text in the correct spot. Would be good if you could easily move the text box up and down a little to line things up.
Wish I Could Change Color of Signature
I enjoyed this tool and site. However, I wish there was just some way that I could not only change the font for my signature but the color to blue as well.
Kara to the rescue
I received a email today say my PdfFiller was paid! I cancelled that subscription July 2020 but it wasn’t received and I panicked!! Kara took care of cancelling the subscription and got me refunded immediately! She was a lifesaver!! Thanks PdfFiller and Kara!!
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