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I found PDF filler to be very helpful, however there was a bit of confusion with the cost of the account account. I I thought that I would be getting charged $6 dollars per month however my bank account was charged $72 dollars for an entire years subscription. I do not fill out enough documents to make a years subscription worthwhile. If that is the case, I think the website should give you the option of a 30 day trial period, and then give you the option of committing to a 1 year subscription. Otherwise, be more clear that you all are charging the entire $72 as oppose to the $6 per month. I have since canceled my subscription and I do not intend to use the website any longer. I would definitely like a refund effective immediately.
Amelia D
To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
Jessica N
I have enjoyed the security features and collaborative document sharing feature with electronic signature, which is crucial to reports in the medical field that are sent between departments safely with required documentation.
Stacey S
I just started using this software … Found it while searching for a PDF Editor on Google...Very easy to use... Extremely efficient … I love it!
Michelle C
Like any software you need to learn the program and the first time I used it I was struggling and reached out to support. I was AMAZED at the quick response I received and the step by step instruction.
Lori S
I needed to create new documents when… I needed to create new documents when my original templates had disappeared because I moved and my email locked me out. PDF Filler came to the rescue and made it possible for me to create all new documents and templates and I was back in business.
Dale R.
An Ultimate Timesaving Software I have never been bored using this software except for motivating me to give my maximum to the company. Once I am done with my PDF file, I just need to click one icon to send it to the respective recipient or recipients. Comprehensive icons on the right and left sidebars(panes) give a visually soothing experience and increase the efficiency of the work. Last but not least the privacy of the documents is guaranteed as the files can be password protected through this app. Indeed, the above-aforementioned aspects are only a few but there are plentiful advantageous features are available in this software, hence I highly recommend this software to use in your company or even personally. One of the most important features I personally like is the ''AUDIT TRAIL". This great aspect helps me to identify each and every change made to the initial report and it gives a comprehensive picture of the amendments executed to the initial report, hence the authenticity of the reports is enhanced. Another great benefit to almost all the users is the ''E-signature". Having this electronically done made signature simply replaced conventional writing email address as the E-sign. Once the signatures are uploaded to this application, you can easily click and select the saved original sign in electronic format. Sign-in through the mobile application is somewhat not effective. Our staff has experienced Android devices sending an error message and need to try a few times to access through a mobile device; thus the quality of this software is never sabotaged because the value we are generating from this application is abundant compared to this minor issue. We never experienced any difficulty in using this software on our computers.
Lotte G.
I'm extremely happy with the pdfFiller… I'm extremely happy with the pdfFiller it really makes life easy when you have to get important projects done.
Anettra Dozier
I initially thought that PDFfiller was a free tool. Even though they asked me for my credit card information with a free 30 Day trial I forgot about the same. When I got an email a month later stating I had been charged for the whole year I logged in and chatted with Customer Service. They were so kind as to immediately understand, cancel my subscription, and agree to issue me a refund. At the time of writing this, I am still awaiting my refund as I just requested the cancellation today - but I must say that this gesture was amazing by PDFfiller and this review is the very least I can do. Thank you for brightening up 2020 a bit! Amazing business ethic and professional courtesy.
Rakesh R
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