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The PDF filler provided an easy and efficient way to complete my PDF documents. It allowed me tailor the form to completely explain its intended purpose.
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
I cannot find enough praise..
I cannot find enough praise for the support team at PDFfiller. That the products are exceptional goes without saying, but even the best product can fail without a solid customer service/ support team. Each time I have contacted PDFfiller I have received a prompt response outlining viable solutions and knowledgeable answers. With PDFfiller you may sign up for the product, but you will stay for the unparalleled support.
Fast Service Delivery and Support
The service and support offered by PDFFiller are outstanding. I was having a problem billing for the subscription. They responded to me timely and resolved my problem. I also used PDFFiller, and it proved handy in managing and organizing various documents.
Right now I am able to work with little problems when I started I had nothing but problems the support that I received was more than I could have Ask for your team went out of their way and above what I expected. I had a problem getting something from the States while being here in the country of KOSOVO and Sarah went out of her way to make sure I could get the forms I needed and also help me with,y payment when i could not use my card. Again Thank You. Phil Murphy
I was unable to embolden a specific…
I was unable to embolden a specific part of my texts. Each time I select the target part, the whole texts are emboldened.
Other than this, I'm having a great experience using pdfFiller; it has many great functionalites.
I had an issue that was my fault and it was taken care of immediately. Even late at night. I was very worried that there was no phone number or email to contact them but they replied quickly through their live support and took care of my issue and fully refunded my money. Thanks.b
Such a great company
Such a great company. I will use PDFfiller in the future. My company overlooked our Subscription yearly fee which was our fault. I contacted PDFfiller support, Ryan, and explained our oversight. Without questioning he offered to refund our yearly Subscription, which he did, knowing we made a mistake. We received a confirmation refund email 2 minutes after Ryan connected with me. I will always do business with companies of integrity like PDFfiller. Well done
It works well in that you can fill out the form, but it would be great if you could move the text box once you've started. I was unable to do that and had to start over in some cases because alignment was off.