Last updated on
Dec 30, 2025
pdfFiller scores top ratings on review platforms
the user interaction could be a little better, for example I don't like that when I'm on the Mybox tab, once I open a file and close it I keep getting directed to the dashboard. So I have to keep clicking back to the Mybox. Otherwise, great product! :)
I was very pleased to find most of the forms I needed for filing taxes in pre-fillable forms that I could complete on my PC. And then you guys keep them and allow templates. Wow, very helpful
Great Customer Service
I only needed the service for a specific period and thought I cancelled the service, until I was charged. I contacted customer service and gave every possible email address the service could be connected to, so I thought. None of those emails showed service connected to it, so they ended up submitting a trouble ticket. A few days later they contacted me to see if I was connected to another email address, and it was my husband's business, that I never thought about. Even though it automatically renewed, they responded that they would refund the charge.
I like the professional government…
I like the professional government templates available but the layout of the actual site is a little tricky to understand how everything works on it.
It works - one problem I found though is that after I scanned a document with the Adobe scanner, the document was locked with password not allowing it to be opened by the person I sent the document to. I didn't seek that extra security so I basically don't know where it NOcame from.
Quickest and best interaction I have…
Quickest and best interaction I have ever had with a customer service, and this was online chat support to top it off.
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