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I had some initial problems (undoing things and a pop-up overtime I used text boxes). Customer support representative Ellie guided me through it and was able to resolve most of my problems. I still wish I could use the text boxes without the pop-up though. I believe at this time it is not possible.
The forms are easy to fill out and the online chat help was great. But I was a little confused when I was first starting and seemingly just thrown into the fire so to speak after what I thought was just filling in a form and really didn't have a 'how to video' before I was already in ther.
I wish there were more typfaces I could use. Also, I couldn't figure out how to italicize titles within the document without it italicizing all around it. I gave up after several attempts. Wish that part were more user friendly.
I was happy with the subscription but at this time I can’t afford it.
I'm happy with the subscription and the deal I got from the company. I wanted a good subscription that did the basics, and the site recommended one that checked all the boxes. Speaking with the service team helped me get exactly what I was looking for.
The only reason not to give 5 stars is the fact that I had to decline from the offer because it was to expensive annually, rather than it being monthly.
Quick efficient and helpful
They answered my query really quickly and politely and refunded my subscription within 24 hours as I found I didn’t need it anymore. Fantastic service not often found!
Have had very limited issues with this application, and when I did have a problem the chat service was expedient and very helpful and resolving the issue
I love the concept. This pdfFiller was extremely helpful with the form I needed to use. Much more than the IRS website. I would recommend this company working with them for more accuracy on the forms. I understood my document much better with the step by step process.
I have used PDFfiller and it is a great time saver. By making any form to a can be filled. form online.. Its great to find a form that I need , but its not fillable, this fixs that... Their customer service is great, helped me the fist call..
I was happy that I found my forms, but you should have...
I was happy that I found my forms, but you should have said from the first that it was a trial, I do not remember being told that It would cost me, but that's ok, I filled out and printed 3 N-311 Hawaii forms, which printed 5 sheets, I will gladly pay for them, but I do not want to continue my subscription to pdfFiller. I don't think I will ever need it again, but I do thank you for being there when I needed you.