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I was sort of afraid to install and pay for this online. There is so much identity theft out there.. I was just a victim of fraud on my bank account. But this seem pretty secure and was easy to get going.
Jeanne V
The UI is outstanding and very effortless. Very impressed. My only issue was with advanced features. Would have liked to know ahead of time that they were additional fee. Everything looks included and don't like being told something cost money after the fact. Second, when telling me I had to upgrade to get additional feature, it should show the difference between what I am paying verses the new amount. I was on personal plan ($6) but to get the features I needed it was ($10). It said it was $10 for advanced plan but I didn't know if that meant $10 MORE than I was already paying. I had to open site in incognito mode, look at plans to figure it out... not fun. Lastly, I was trying to send 2 separate PDFs as one doc. It took me a while to figure out where Merge was. I didn't understand why all the options under Actions were greyed out. That was very frustrating and should be improved.
Julia R
It can be irritating. There are capabilities in the software that are not immediately obvious. You have to discover them without assistance. e.g. How to reduce font size where that is available.
Eric Vaughn H
UN F'n Believable...this should be locked down and held a secret with me being your last member..It has given me wings to unlimited potential...thanks
gerry
extremely convenient and fairly easy to use, but i need to find time to sit down and learn more features other than just filling out forms and signing them. I think the vvalue of a yearly subscription is very good.
jillian g
It's pretty good, but I feel like it could be made better. I have to constantly click instead of just being able to tab to next area. Maybe I am overestimating coders and their abilities =P but thats my only issue.
Dakota G
pdfFiller has wonderful support. You can email them or use a chat feature. From the chat feature, I was able to do a remote session through zoom to get my issues resolved quickly. Through email they always respond within 20 minutes. Great customer service!
Melanie H
kara was great kara was great. I am an older computer geek who never got into such things as screenshots. Not only did kara patiently deal with my problem but she also helped me with her request of a screen shot. i have 2nd and 3rd level support at ibm on global WAN's so i have an appreciation for what Kara did for me. Please give her kudo's and preferably a raise for dealing with an older computer geek
Robert Bruce Scott
The features are unmatched and the customer service has been outstanding! Anytime I have requested online support, I have received immediate and very detailed attention to help guide me through any feature, tutorial, description even with the ability to share templates or files and have customer support advise on any possible questions. This is what we've been looking for for all of our fillable forms and for obtaining e-signatures and it's at the best price point for businesses! Very excited to learn and use more of the features with PDFfiller!
Sean H
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