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Love the concept and the ease of working with documents. Had a little difficulty with submitting payment but one of your online folks (Anne) searched and assisted. All is good!
Carol H
It was the only source I could find to obtain 2014 Form 990 forms. The IRS site shows 2014 forms tabs but they are for 2015 which is the wrong form. I could not find the supplemental forms I needed by searching the website so I gave up and contacted customer support on your chat line. The rep was very polite and sought out all the supplemental forms I needed to finish the job. That's a real plus but I should have been able to find the forms on the website.
Steve C
I cut off the bottom part of the document. I'm trying a reprint, now and will select "fit to page" on my printer preferences to see if that works.
Anonymous Customer
Hard to get used to, and probably a lot of features we are not taking advantage of for lack of know-how, but very reliable and handy. We mostly use it to send for signature.
Anonymous Customer
works, got my document, little squirrely on fill in but I figured it. It takes about 75% more time to fill in, not a seamless experience. If the typing could be done with out having to locate start character, would hlep
Leonard S
I was a little confused but looks like it will be great once I have the time to sit down and go through a tutorial and then set up my "forms"
Michelle A
Excellent support and customer service I registered for an annual membership, but I didn't pay attention that the membership fee is calculated in US dollars. I live in ****** and it was expensive for me. I emailed support department to cancel my membership and they responded in less than an hour and sent me a full refund.I appreciate the excellent customer service and proper support, polite and professional behavior of the staff.
shokouh F
Great, this time so far. I used the program a little over a week ago but my documents were messed up because I was not told I had to pay first in order to save or print the document. I had to create it all again. It was the same one as this now, 821 ssa form. It took me hours to get as far as I had.
Brauni C
Great! Great! I was able to create documents for childcare that are able to be sent electronically to reduce unnecessary contact while the COVID-19 spread continues.
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