I believe the staff is dedicated to helping the customers and are very professional. Thought I might have to talk to them in person, but they answer and respond quickly through chat and do everything they can to help you right away. When I just had to get my material out right away and short on funds allowed me to try out the program just a few days after I explained my difficulty. Then after few days able to of course, pay for this program that has helped me so much. The forms are easier to read by using PDFfiller, and the video of how to work the software is helpful as well. The people are just awesome!! Very helpful and respond immediately. I would recommend this to friends and family as well.

I really like the application a lot. I am finding the fact that you do not have a field value setting which comes in handy for allowing a Check Mark to have a Value and Calculate costs based on Check Marks or Drop Down Menus. I also would love a copy and paste a single field, this comes in handy for repetitive drop down menus. Prepopulating a field from an earlier field value would be great in helping people not have to enter same information more than once.

So far, so good, I signed up for a subscription to do the 1099 forms, for my sons company. I will be filling them with the IRS thru this service also, so I will see how that goes.

The product is excellent, but very expensive for an occasional user. I paid a lot of money just to download two documents. Surely it would not be difficult to categorise number of forms required, and a calculated price accordingly? I will probably not require another form for 12 months or more. Unfortunately, it leaves a bad taste in the mouth.