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I must admit, I'm very grateful to the leadership of this organization; and the quickness in resolving issues raised by subscribers, like me. This is my second year of being a part of this wonderful and truly a required program for someone like me in my Income Tax Preparation Organization.
Your services is quality and the availability of your program is impeccable.
Without you I would be lost trying to prepare 1099MISC for my small business clients.
Thanks for your continued supports and availability of your support staffs..
Truly yours
Max Taylor
p.s
I noticed that you have a Massachusetts phone number .. I'm actually from Cambridge, MA and attended Bentley(college) University in Waltam, where I studied Accounting&Finance and now runs my own tax preparations and financial services firm here in Northern Virginia.
So far works as advertised! professional version should include like a few business features to use like 10 times a week etc. That way I would give it 5 stars!
Pretty easy to use but would like to have have help had to fig out a few things and so help menu or something would be great but it great for me business and plan to keep the service
I was a little disappointed when i realized it was $20.00 a month on month to month plan. i intend to cancel after the cycle has ended.
Other then that i have been very satisfied.
customer service was excellent I had an…
customer service was excellent I had an issue with information and then computer shutting down. Helped me retrieve that form and walked me through. If I needed this service I would use this service.
Business Consultant
This is great to be able to complete a form while out of the office as well as to keep the office green.
The only drawback is that sometimes the area that you "filling" does not line up. Not really that big of deal though.
Firstly, I needed the form and capability to draft a residential Offer to Purchase. I've always just written offers by hand; needless to say it never looks as neat as a typed document. This did meet my needs.
CUSTOMER SERVICE THE WAY IT SHOULD BE!!
I was using pdfFiller to edit divorce documents I downloaded from the Court Clerks website. Being able to edit these documents was going to save me around $500 in attorney fees. When it was time to save and print I was directed to purchase the subscription. There are 2 options... you can pay for the whole year at once (paying $8 per month) or you can pay $20 per month and be billed each month. I accidentally authorized the whole year @$96 to be charged to my debit card. This was not my intention but I knew it was going to be such a hassle to get them to refund my money that had already cleared only to spend $20 with them. I contacted support thru the chat option anyway and found I was very wrong in my assumption. I was connected to Ray who in less than 5 minutes had refunded the difference of $76 back to my card and was inquiring if there was anything else I needed help with. This is how customer service should be and very rarely do I experience anyone who should bear the title of a customer service representative. THANK YOU RAY FOR YOUR HELP AND PDFFILLER FOR HIRING COMPETANT ENJOYABLE PEOPLE TO DEAL WITH YOUR CUSTOMERS.
Perfect for editing pieces for work
Perfect for editing pieces for work. Efficient, effective & has everything necessary to edit words, pictures, etc.