Customer Service Is Great I used this service while at work and as a functional feature it is great, does what one needs it to do. However, as sometimes happens, I needed to charge this to my personal banking account at the time. When I left the company, I contacted their customer services team via their web based chat service and a kind lady named Monica answered my query. She was very helpful, diligent in helping me locate my details, and took her time to reassure me that the service subscription had ended and evening was a-ok. I know if I ever need to use this service I will come back, and part of the reason is because the customer care was absolutely spot on. Would recommend.

Great Customer Service I only needed the service for a specific period and thought I cancelled the service, until I was charged. I contacted customer service and gave every possible email address the service could be connected to, so I thought. None of those emails showed service connected to it, so they ended up submitting a trouble ticket. A few days later they contacted me to see if I was connected to another email address, and it was my husband's business, that I never thought about. Even though it automatically renewed, they responded that they would refund the charge.

I highly recommend if you just need to… I highly recommend if you just need to do one project I won't comment on the long term part but I signed up for free trial made edits on a 24 page PDF I received via email and to return via email filled out. I was ripped off by two other pdf companies before I tried this one. both times I did 24 pages of work only for it to paywall it and never recover it even after taking my money.THANK YOU PDFFILLER