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I absolutely love the collection of documents and the fact that I can make my own forms. It has nearly everything one has to know. PDfiller initially charged me for a full year, when all i wanted was a trial, so I was very upset however I am glad I kept it. Irina
Irina M
The UI is outstanding and very effortless. Very impressed. My only issue was with advanced features. Would have liked to know ahead of time that they were additional fee. Everything looks included and don't like being told something cost money after the fact. Second, when telling me I had to upgrade to get additional feature, it should show the difference between what I am paying verses the new amount. I was on personal plan ($6) but to get the features I needed it was ($10). It said it was $10 for advanced plan but I didn't know if that meant $10 MORE than I was already paying. I had to open site in incognito mode, look at plans to figure it out... not fun. Lastly, I was trying to send 2 separate PDFs as one doc. It took me a while to figure out where Merge was. I didn't understand why all the options under Actions were greyed out. That was very frustrating and should be improved.
Julia R
Unfortunately I paid for PDFescape before I found you. I subscribed to the Ultimate - it was very user unfriendly with absolutely no online tutorials or help - and I am no novice, I have designed and published several of my own websites. I really think yours is great and have had real a good experience working with setting up my contracts with it. Thanks! Sam
sam h
I really like the program; however, when I save I get logged out. I have not been successful at using any form except the Offer to Purchase. I need addendums.
BJ P
What do you like best?
The program is very easy to use and takes care of my insurance form needs!
What do you dislike?
I have not had any downsides in using the pdf filler program
What problems are you solving with the product? What benefits have you realized?
It stores the forms and I can recall past billing for corrections I need to make
Nancy Henry
I always receive excellent customer… I always receive excellent customer service! any issues or questions I have are always resolved in a professional and timely manner. Thank you!
Koffey Jackson
AMAZING CUSTOMER SERVICE I was charged a subscription fee and I didn't understand why, so I contacted the company via chat. The agent that assisted me was amazing!! She totally understood and was very helpful. She was extremely professional. I really expected that this was going to be a very unpleasant experience for me, but it was absolutely pleasant and positive! Thank you! I would give many more stars if I could.
Melody Kelsey Amidon
AMAZING CUSTOMER SUPPORT!! A+++ Product outperformed other PDF software for my needs at the time! Customer services are A++, an annual subscription fee was taken as I had forgotten to stop this after my use, upon emailing pdfFiller's 'Live chat' the refund was processed and I received a confirmation email of this from PayPal in less than 30 seconds! If it wasn't for Covid19, I would have continued the subscription, but after losing my job my finances are paramount! Hopefully I will be in a position to return to your service in future! Thankyou pdfFiller!
James Hopkins HOPXINS
Only used once and was such a quick fix… Only used once and was such a quick fix to a time-sensitive problem! Great customer service and user friendly program
Elizabeth Naclerio
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