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pdfFiller scores top ratings on review platforms
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
It was easy to get started with PDFfiller. Importing the file was easy. Adding text or signatures was very intuitive. It does the job quickly and efficiently.
Need to make this able to handle more than 150 pages, or at least have the document splitter handle up to 500 pages. I manage PDF files which average 300 pages....
I really loved this product but i was…
I really loved this product but i was unable to use anymore, I spoke to Sam on the online chat and straight away sorted out my request, there was no hassle or pressure. Can honestly say this is a great company, and when i can come back to the I will
Outstanding Online Support
I have used Pdffiller for the past 4 years to file tax returns for an investment group with over 40 members. I made an error when creating my template and when I went to print the 40 documents an erroneous number was appearing, the result of my error in creating the document. Fortunately Pdffiller has an online support staff. So many online companies require you to submit a ticket and then promise a 24 to 48 hour response time. Pdffiller offers that option but they have an outstanding online chat support. I had the benefit of working with Ryan and got access to him immediately upon opening up the online chat support. This was in the evening but Ryan thoroughly researched and tested my issue. Sadly the only option that appeared to be the answer was to create a new set of 40 documents which Ryan was willing to teach me how to create the docs in way that would avoid this error. When I expressed my issue with not having another 6 hours to re-create my work, Ryan persisted in finding a work around that was very creative and saved me from over six hours of new work!!! Needless to say I was ecstatic!!! Thank you Pdffiller for not only a great product but an online support staff that truly cares about helping customers get the results they require!!
Easy And Fast PDF Form Filling Software!
Works with all types of devices, so I can prepare a document for signature quick and right where I am. Pricing is very fair.
It is sometimes a little slow and there is a bit of a learning curve but once those are overcome, it is practically flawless.
How often does one get 5 star support?
How often does one get 5 star support?
Unfortunately the answer is not often at all.
But today was different.
I got 5 Star Customer Support from Kara on Team PDFFiller.
More importantly Kara was patient and guided me to work through the problem with my login issue.
Success all the way around.
Happy customer is a loyal customer.
Thank you Kara.
It is a necessity, I accidentally stumbled across this program. If I had not found this I would have had to hand write my entire resume. This saved me hours of work and a great presentation.
I looked at some pdf that were not…
I looked at some pdf that were not editable until I found PDFiller. Great experience and so useful in my tax business.