Last updated on
Dec 10, 2025
pdfFiller scores top ratings on review platforms
Recently tried to use a function that wasn't available to me which I thought the personal plan I had subscribed to gave to me. I had a chance to do the shoppers review survey and because of this gave them three stars. I was surprised to get an email from PDF filler offering me an upgrade to my subscription so that I could get all the features that I want free for a year. It certainly resolved my issue and I was glad to upgrade my previous rating of PDF filler to 5 stars! Great customer service!
I worked with Elie tonight and your support is amazing. She was friendly, patient and knowledgeable. She was able me to better understand the PDFfiller and was able to accomplish what I wanted. Very Pleased with your service and product.
I would give it five stars but honestly it is a lot of money per month for me when I rarely use it. That said, when I DO use it, it is a massive time saver. I love the signature features and how well the filler integrates with every form and contract I have used.
Easy to use
I have converted from our company's old way of emailing documents to print, sign, and scan back to us to digital signatures. It has made the process much easier for me and all of our new team members
I would love to be able to consolidate multiple documents into one OR send multiple documents with one email
The program is easy to use and powerful, and I had a great customer experience with their support team. I was stressed and they left me satisfied. 10/10 would recommend this to anyone in business.
Student charged 115€ despite cancelling…
Student charged 115€ despite cancelling free trial – very disappointed
I am extremely disappointed with my experience on pdffiller. I had signed up for the free trial, made sure to cancel it before the end, and yet I was still charged €115.20 for a full annual subscription without my consent.
I am a student, and this unexpected charge has pushed my bank account into overdraft, causing me financial stress. I never agreed to any paid subscription, and when I log into my account, it still shows as “free”, proving that I had cancelled on time.
After checking Trustpilot, I realized that many other customers are facing the exact same issue — this seems to be a recurring problem.
I have contacted customer support and sincerely hope they will resolve this quickly and refund me. But this situation is really unfair and unacceptable.
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.