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Sometimes it is hard to figure out the forms. I thought once I type in one form, that the information would replicate into the forms below, but that didn't happen.
Anonymous Customer
It is kind of expensive if you can't afford to pay for the whole year at once but the features and ease of using the program are far better than other programs I've trialed.
Desiree B
Customer Service Is Great I used this service while at work and as a functional feature it is great, does what one needs it to do. However, as sometimes happens, I needed to charge this to my personal banking account at the time. When I left the company, I contacted their customer services team via their web based chat service and a kind lady named Monica answered my query. She was very helpful, diligent in helping me locate my details, and took her time to reassure me that the service subscription had ended and evening was a-ok. I know if I ever need to use this service I will come back, and part of the reason is because the customer care was absolutely spot on. Would recommend.
Mrs F Williams
Convenient & Specific It's been very convenient and comfortable because I have been a longtime user. Easy to use and search for specific documents needed for everyday business. Saving the same documents can become cumbersome.
Mark G.
several clunky features There are several clunky features I did not like. (1) My first issue was that when editing text, the font would change from Times New Roman to Arial within the edit box. The user had to "tell" the computer to switch back to Times New Roman. (2) Another issue I spotted is that if I want to italicize ONE word on a line of text, the entire line will become italicized. This was cured by deleting the italicized word, then creating a separate text box with the italicized word in it. The italic text box was dropped into the line of text with the plain text around it. (3) When editing text, the size of text will drop down a size or two. The writer must "bump" up the text size with the upward arrow to get it to match the text in the original document. Otherwise, I like using PDFfiller. Of course, PDF editing is not as simple as ordinary word editing. Or perhaps PDF editing gets easier after continual practice.
Bilgemeister
I required PDFfiller to download some forms for my Son , and the download went well . I do not believe I will require to download anymore files for him , or foe myself .
Mr. Robert A B
I was surprised I still have to hand… I was surprised I still have to hand write a form to send to IRS - I thought this would take care of it for me. Or did I miss something.
Donna
I really like the service a lot. It is user friendly and intuitive. I like that this also comes with Sign Now so that I can have all the forms I need for my business easy and accessible for me to get electronically signed. I would give it 5 starts except in the Sign Now program the program should default to the text box for people to sign and then have the live signature be on a separate tab, so basically reverse what it is now. It is hard for some people to get to the text box for them to type their signature. I use this all the time in my business and I would recommend it.
LynnR
Great customer experience with this company. Very responsive to technical questions and billing service cared more about our satisfaction than most companies even though it wasn't to their direct bottom line advantage. Will use them again surely.
Tim K
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