Ny experience was good but I only have a need for the form I used maybe once a year. So I will probably be canceling my month to month once I am sure the form I needed has been accepted. It would be nice if you had an option for a subscription that was based on usage rather than on time. I might then sign up for a longer term commitment if I wasn't being charged every month but rather on my usage. My experience with your product was that actually filling out the form was user friendly but it was a form that had a continuation sheet and figuring out how to use several continuation sheets was not intuitive and I ended up filling out several different form continuation sheet pages and then had to combine all those multiple forms into one document in order to get what I needed for submission to the court.