Last updated on
Dec 10, 2025
pdfFiller scores top ratings on review platforms
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
Best Friendly user software
It was great, very useful when it came to modify and add wordings to documents or even signatures.
I like the availability to modify and edit your documents, it's very easy to use and it has so many features to get your documents corrected, sent, faxed, emailed and more.
I didn't like when adding texts to your documents, sometimes it will freeze and close the program. Then again it was the free trial.
Very helpful to be able to type into…
Very helpful to be able to type into pdf docs. I did originally find it difficult to work out how to save and print the documents. Eventually I saw the little down arrow which had the options there. Thanks.
Kara provided great tech assistance and…
Kara provided great tech assistance and she was polite, friendly, knowledgeable, and patient. The 4 stars is for Kara. The company on the other hand... not so helpful. They are great at marketing their product but provide very limited and nearly useless resources for helping their subscribers troubleshoot issues and/or educating the consumer on the tools and functions of the product. The company YouTube channel spends about 30 seconds on "how to" and the remainder of the video is promoting the product. Seriously, every single video, watch for yourself. All fluff and no substance.
I used this for school for a month and…
I used this for school for a month and it was great. Only reason I unsubscribed was because I didn’t need it anymore. Customer service is also 10/10
Great and Very Easy
Great and Very Easy , The reason we cancel is that we dont have the necessity now, and when the company grow and requires PDF Filler we will sign in back
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