Last updated on
Dec 30, 2025
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I can accomplish most of what I need, but can't use the erase feature unless we pay another9.99 a month. I think that's excessive. Other than that, I like the system.
Had an issue at first and contacted management. The problem was corrected right away and I could not be happier with the outcome. There are a lot of features included with this site, so it is a must have for a business of any size. Thank you very much.
I had some trouble learning to use it and directions aren't consistent. Your Help area tends to be more sales pitch on what can be done in a field with no directions. I'm very grateful for availability of the service though I'll drop it once I have my house sold in a few months
Great Customer Service
I only needed the service for a specific period and thought I cancelled the service, until I was charged. I contacted customer service and gave every possible email address the service could be connected to, so I thought. None of those emails showed service connected to it, so they ended up submitting a trouble ticket. A few days later they contacted me to see if I was connected to another email address, and it was my husband's business, that I never thought about. Even though it automatically renewed, they responded that they would refund the charge.
Took me a minute to get the hang of…
Took me a minute to get the hang of it... after that no problem. Not sure if there is a tutorial for typing in text and moving the text where you need it...
Excellent Customer Service
I contacted the customer service team of pdfFiller when I had a problem and it was dealt with straight away. I spoke to someone called Harmhon and they were really kind and understanding. They replied to me very quickly and the problem was resolved in less than a few minutes. Overall, I am very happy with the service and would definitely recommend to a friend.
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