Last updated on
Nov 28, 2024
pdfFiller scores top ratings on review platforms
Customer Service Is Great
I used this service while at work and as a functional feature it is great, does what one needs it to do. However, as sometimes happens, I needed to charge this to my personal banking account at the time. When I left the company, I contacted their customer services team via their web based chat service and a kind lady named Monica answered my query. She was very helpful, diligent in helping me locate my details, and took her time to reassure me that the service subscription had ended and evening was a-ok. I know if I ever need to use this service I will come back, and part of the reason is because the customer care was absolutely spot on. Would recommend.
Adobe.
,I. Really wanted to make this work for me but I’m afraid it was beyond me.However the trial period which I thought I had cancelled hadn’t gone through then resulted in me receiving a large bill.I panicked thinking they would insist it was to be paid.So I got In touch with them and explained my error.They immediately wrote back and without question refunded my money.It says a lot for a company who responds in this way.I am eternally grateful to them
Easy to use and very convenient.
Easy to upload and fill out any document. Saves as PDF or prints. Even has some tax and medical documents that you can download right from the site. Very convenient.
It's very easy to edit the documents…
It's very easy to edit the documents and a lot of flexibility was put into thought in pdffiller and I'm very impressed.
Phenomenal Customer Service
Due to the pandemic, like a lot of people I was forced to work from home. My employer doesn't adequately support us in this task and so one day as a matter of urgency I started the free pdfFiller trial for a month. I set a reminder to cancel my subscription but I didn't complete the cancellation. When the annual subscription fee was taken from my bank account I was devastated, it's a deduction I couldn't afford and my employer would not reimburse me. The team at pdfFiller were amazing. They ensured I successfully cancelled the subscription and they also processed a refund. The speed of response was phenomenal, their empathy towards someone who genuinely could not afford the subscription was so appreciated. Their customer service is like nothing I have experienced before. Keep up the great work.
I didn't know a service like this existed but it is so convenient and safe or what is happening with the COVID-19 pandemic. I was able to mail very important documents without leaving my home.
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