I was shocked to learn AFTER I PAID that the "monthly" payment touted in 3 big choice boxes was ONLY and effective cost IF I paid an annual fee IN FULL. THAT WAS NOT CLEAR and I feel duped. However, I am extremely pleased with what you offer AND the ease of using your site. It is well worth the 29.99/month vs what I thought was 9.99. You really need to make that clear for your customers, though. Don't start a customer relationship with the customer feeling duped or tricked.

It's easy to use, I do like it; but it is a little expensive, $80/year is a lot. I use it maybe once or twice per month. I think you would have more customers if it was less expensive.

It was very easy to Fill out the PDF. Then I was suprised I could also mail it, from the same website. I can upload a PDF and have it mailed, even by Certified Mail. That you can mail or fax the PDF. You can like email to fax. Which is very good. Especially since I don't have a phone anymore, let alone a fax, since I just use my Cell Phone. Technical support is terrific. They are always availble, they know everything, they are very helpful. For example, one technician let me email him my PDF, he fixed it for me, and emailed back to me.