Last updated on
Dec 30, 2025
pdfFiller scores top ratings on review platforms
Product is really good, but customer service is great. I had an issues with printing after spending a couple of hours editing a documents and quickly became frustrated. I contacted customer service, they responded within a few hours with a solid solution that worked.
Filling out form was fine. I felt like I should have been told there was a cost associated with use before I filled out form, not when I finished. At that point I didn't feel like handwriting everything, so I paid for subscription. I can't justify spending $72.00 a year for something I will seldom use. Wish I would have known up front this was not free.
I had to type information into a PDF…
I had to type information into a PDF document and I couldn't do it in Windows 10; I found pdf.filler.com and was able to type in my information easily!
Auto Renewal Charge
I was auto charged for a 2nd year for this service via PayPal. I do not need it and was surprised to see the charge. I contacted customer service via chat and they immediately issued a refund with no questions asked. I received an immediate email confirmation. That is customer service. Thank you pdfFiller.
Their program is wonderful. I had a special project last year and it performed as expected. This year project over, subscription wasn't necessary but it automatically renewed. I cancelled it and within MINUTES customer support responded they were processing the refund. Exceptional customer support. I would highly recommend this service.
What do you like best?
I receive notifications to my Gmail account on my phone and the computer. I like knowing when documents I fax for insurance companies and claims are received or if there was an error. I like the Word to PDF option and how I can send signature requests to individuals. I like the editing features as well.
What do you dislike?
I don't have any complaints for what I use pdfFiller for.
Recommendations to others considering the product:
This is very simple to understand and use. I've utilized it every day since since I purchased it back around February 2020. It also keeps a paper trail audit which is helpful.
What problems are you solving with the product? What benefits have you realized?
I can send faxes directly from my computer/printer or my cell phone. It is very convenient. I know immediately if the fax was not received. I know when I receive a fax, which is also nice. It is very beneficial for a small mental health business. I like the feature of email faxing and document creation, as well as uploading my own templates to send out to my clientele.
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.