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With the exception of the scam you have going to get people to sign up for your service... (i.e., On a holiday I came into my office to get work done quickly so I could then spend time with my family. I was soo pleased with your service as it let me upload a document and seamlessly edit it for 2 hours and the peace of mind that everything was working properly as your program continually provided feedback saying that 'all changes have been saved'. Then when I finally finished, after triple checking my work and feeling thrilled that I could go celebrate the holiday and be with my family, I selected the big bright button that says, Done!. And only THEN, after 2 hours of work, did you tell me, there is an error and I need to sign up for your program. You should be ashamed of yourselves. I was so excited to tell other people about your program and how well it works. After being scammed, ripped off in terms of money and precious time, I won't be telling anyone about your service. If you prefer to keep me as a happy customer, perhaps you will find a way to make up for this inconvenience (e.g., give me a discounted membership, upgrade my membership, some other kind gesture?) and correct this misunderstanding that you are covertly enticing people to use your program with an inconsiderate scam. I'd love if you followed up with me about this survey. Thank you. Sarah
Sarah
It has been very helpful. The user interface is not difficult to navigate. I am cancelling only because I do not have the volume of documents to warrant the cost. But when this changes I will certainly return.
Veronica M
good product. but pricing was not clear i subscribed to one year one time payment when i wanted the pay as you go per moth option. hope to get it resolved soon. or will cancel fully.
denisa s
Too easy to get into FONT setup and not get out and return to font specified in document. I only wanted to get the lowest priced version, not discontinue.
Dufus W
It works good but is clumsy to figure out some things should be easier like saving an altered document to your computer. Currently I have to pretend to print it then in the printer tell it to save as a PDF to my computer instead.
Arvilla H
Very easy to use That I could fill it in immediately and be able to upload it and save it somewhere else. Also that the formatting remained the same That I had to save it twice in order to get what I had wrote. I also hate that the text box does not stay within the area you type in.
Sheandra P.
It works well overall It works well overall. I like being able to take an existing form and change the names of the form elements to match our database. The one issue I just had was with text alignment for a text box. I do not see the property for that. My workaround was to copy an existing text box that was center aligned.
Grant Theobald
Very quick and easy but in the end actually only needed for a one-time use so didn't make financial sense to pay further for 'just-in-case' use.
Anonymous Customer
The product solved my problem and I got… The product solved my problem and I got a refund without any difficulties when I forgot to cancel my monthly subscription.
Simen Mikkelsen
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