What do you like best? I receive notifications to my Gmail account on my phone and the computer. I like knowing when documents I fax for insurance companies and claims are received or if there was an error. I like the Word to PDF option and how I can send signature requests to individuals. I like the editing features as well. What do you dislike? I don't have any complaints for what I use pdfFiller for. Recommendations to others considering the product: This is very simple to understand and use. I've utilized it every day since since I purchased it back around February 2020. It also keeps a paper trail audit which is helpful. What problems are you solving with the product? What benefits have you realized? I can send faxes directly from my computer/printer or my cell phone. It is very convenient. I know immediately if the fax was not received. I know when I receive a fax, which is also nice. It is very beneficial for a small mental health business. I like the feature of email faxing and document creation, as well as uploading my own templates to send out to my clientele.