Last updated on
Dec 30, 2025
pdfFiller scores top ratings on review platforms
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
Excellent!!! If this doesn't help you in today's busy office nothing will. I compare it to driving downtown. You know where you want to go but can't because of all the 1-way streets. It opens up all the roads.
Exceptional! The only thing missing is the ability to set permissions on documents for viewing and downloading. Other than that, exceptional cloud services.
Excellent Customer Service
Asked for a refund and got an immediate response and an immediate credit - no questions, no bull. If I needed this service - I'd buy it here!
NOT QUITE FINISHED BUT I DID HAVE AN…
NOT QUITE FINISHED BUT I DID HAVE AN ISSUE WITH THETABS AND PROMPTS ON APPLICATION. FOR MY BIRTHDAY IT WOULD NOT STAY ON THE YEAR I WAS BORN IT JUST KEPT DEFAULTING TO 2021. AND THE "TYPE "HERE" KEPT GETTING IN MY WAY AND I COULDNT SEE OR READ WHERE I WAS SUPPOSED TO TYPE, NO BIGGY I GOT AROUND IT. I DO REALLY LIKE PDF FILLER.
Forms are fairly easy to fill out…
Forms are fairly easy to fill out however it would be better if there was a tab function to go between blocks.
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.