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Based on 12500+ reviews
Last updated on Dec 30, 2025

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Users Most Likely To Recommend - Summer 2025
Grid Leader in Small-Business - Summer 2025
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What do you like best?
I like that the system is user friendly. It makes the paperwork process for our clients easier which helps us win and retain a lot of business.
What do you dislike?
Sometimes the system will not allow me to download the forms I've edited. Sometimes there are glitches in the system that prevent us from logging in and saving documents. Sometimes system can be a bit slow, I notice it more in the afternoon where people may use the system more.
Recommendations to others considering the product:
Make sure to explore all functions this product offers! There is a ton of functions for the price you pay, take full advantage and improve your day to day work!
What problems are you solving with the product? What benefits have you realized?
I am making documents more user friendly for my clients. This helps us retain business for ease of paperwork completion.
User in Insurance
Customer Service Online messaging rep.. I got ahold of customer service messaging system and told them my issue. Within 5 minutes I had someone already solving my issue and refunding me. The fact that their customer service was so on point with having no way to call. Actually impressed me. Thank you guys. You have my recommendation.
Zack Circle
No single docs (only trial). Unable to split the file. Despite having a free trial it would be nice to edit and download a single document. This only confuses people and catches you if you forget or are unsuccefull with cancelling within 30 days. I used this site to edit an evacuation plan and it was very easy to do, tools are good. However even with help of customer support still not able to split the plan for seperate sections of a building. I had to rewrite the pdf but I didn't make the plan myself. Overall decent tool for free 30 days but can be better.
Martin Buschman
im amazed to learn about this! I want to acknowledge the amazing Customer service you have here. How he handled well my concerns. And thank you because I accidentally activated 2 account under my two emails.. CUstomer service gave me so much consideration by cancelling one of the two accounts and process the refund of my cancelled account. Thank you Sir for your assistance and patience. You are a competent Customer service manager. Keep it up.
Mary Belle V
My 1-month trial had ended and I didn't… My 1-month trial had ended and I didn't catch it on time but I reached out to someone and they refunded the money back to me just like that.
Kennedy
Good for Most All the forms I needed were not available but the forms that were are very useful and the insides on how to fill them out was a blessing.
CYearg
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