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After I downloaded the program, I realized the price was going to be $19.99 a month. That seems pretty pricey. I am going to speak with finance and see what converter I can purchase. I am impressed with your application and customer service and will keep it in mind when making a decision.
Marilyn
The service is great and has come in handy in ways I had not expected. However, you lose 2 stars for my initial experience of first being asked to to pay, by a pop-up, to see a form that was submitted and then after paying being told by another pop-up that I need to upgrade to a more expensive plan. The first pop-up should have presented the correct plan. Felt a little like a bait and switch. But I gave you back one star due to the fact that support was able to fix the problem, quickly.
John R
The log in process is a little clunky. I have not been able to copy paste a field in the template creator. I have 30 fields or so that will each have the same sized field, I should be able to duplicate the specific field a number of times and paste. No?
Jeff
What do you like best?
We use PDFfiller primarily for tracking and completing registration forms for the advanced trainings we provide to mental health professionals across the country. Manually managing these forms was a nightmare as our business started to grow. Once we started using PDFfiller, it began incredibly easy and hassle free to monitor who was registered for which trainings and when. the integrated PayPal and Stripe systems make it super easy to allow customers to pay registration fees immediately and we are notified as soon as that happens. Also, PDFfiller offers a digital fax line. In today's day and age, we are completely wireless and adding a hardwired fax line would have been such a pain. For 10 bucks we are able to digitally send and receive faxes which is very helpful when dealing with physicians and other medical providers.
What do you dislike?
We have only had one real issue with PDFfiller. At some point a few months ago, we had some issues with the PayPal/Stripe payment integration. We were unable to send receipts to our customer which was rather frustrating for us and them because of the amount of money people spend to some to our trainings. I reached out to someone at PDFfiller and a manager responded the next business day and said they would get in touch with the team who handles that part to get it fixed. Though I did not hear back, within a week or so the problem was fixed.
Recommendations to others considering the product:
Do it. It is well worth the price for what you are getting.
What problems are you solving with the product? What benefits have you realized?
Sending and receiving faxes through this program is a lifesaver. I am able to access them anywhere at any time whether I am in the office or out of town. It's also a great organizational tool for tracking out "link to fill" forms.
Aaron Kiser
I looked through all of the court libraries, many online results, etc to find what I needed to represent myself in court against my ex to defend my parenting rights, and this was the only place a found the form I needed, that was writable and downloadable. I appreciate this so much in such an already stressful situation, thank you pdfFiller.
Michelle M
Great Customer Service I only needed the service for a specific period and thought I cancelled the service, until I was charged. I contacted customer service and gave every possible email address the service could be connected to, so I thought. None of those emails showed service connected to it, so they ended up submitting a trouble ticket. A few days later they contacted me to see if I was connected to another email address, and it was my husband's business, that I never thought about. Even though it automatically renewed, they responded that they would refund the charge.
Yolanda Clay-Moore
After searching for a long time for a tool that transfers pdf's into files that I could use on my MacBook Pro, I finally found one that works very well. I'm happy
John H
No issues. Seamless experiences thus far. Seamless and easy experience; live chat experience was seamless as well; the live chat operator was very helpful and courteous; my issue was resolved very quickly.
tracyetaitici
due to ill health and family… due to ill health and family committments I couldnt utilse my free month very much but what I did use was brilliant especially the erase function. When I start University in September I will probably sign up for it a sit will be useful. the customer service was especially good.
Martine
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