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Unclear as to whether or not I can save multiple versions of the fillable form for future editing, which I assume, but it's not intuitive, otherwise I would have rated 5.
Doug E
What do you like best?
We use PDFfiller primarily for tracking and completing registration forms for the advanced trainings we provide to mental health professionals across the country. Manually managing these forms was a nightmare as our business started to grow. Once we started using PDFfiller, it began incredibly easy and hassle free to monitor who was registered for which trainings and when. the integrated PayPal and Stripe systems make it super easy to allow customers to pay registration fees immediately and we are notified as soon as that happens. Also, PDFfiller offers a digital fax line. In today's day and age, we are completely wireless and adding a hardwired fax line would have been such a pain. For 10 bucks we are able to digitally send and receive faxes which is very helpful when dealing with physicians and other medical providers.
What do you dislike?
We have only had one real issue with PDFfiller. At some point a few months ago, we had some issues with the PayPal/Stripe payment integration. We were unable to send receipts to our customer which was rather frustrating for us and them because of the amount of money people spend to some to our trainings. I reached out to someone at PDFfiller and a manager responded the next business day and said they would get in touch with the team who handles that part to get it fixed. Though I did not hear back, within a week or so the problem was fixed.
Recommendations to others considering the product:
Do it. It is well worth the price for what you are getting.
What problems are you solving with the product? What benefits have you realized?
Sending and receiving faxes through this program is a lifesaver. I am able to access them anywhere at any time whether I am in the office or out of town. It's also a great organizational tool for tracking out "link to fill" forms.
Aaron Kiser
PDFfiller is a GREAT program with INCREDIBLE customer service! PDFfiller is a GREAT program! It is very easy to use. It helped me tremendously when I had a project and needed to fill out literally hundreds of documents online. The program worked very well, was incredibly responsive, & even kept all of my documents for easy access as well. Most importantly, however, is that they have absolutely INCREDIBLE customer service! I used the chat feature and it was totally painless and even enjoyable. I was treated very well by the chat rep (Paul)! I am a single mother who is trying to start a small business with VERY limited funds. I meant to cancel my plan before my 30-day trial was over. Like so many other times in my hectic life, I guess I forgot! I was quite anxious about it as many companies charge high cancelation fees if you fail to cancel during the trial. There was no need to worry though. I simply logged into my account and then I saw the chat feature. I chose to use it even though I was hesitant to do so (many companies do not provide very good customer service through chat). The response time was extremely fast. I asked to cancel my membership and he replied right away that he would do that for me. Here is the best part, he then proceeded to ASK me if I would like a refund as well!! Now that is WONDERFUL CUSTOMER SERVICE!! Thanks so much, PDFfiller & Paul! I will definitely use them in the future and recommend them to my family and friends. You just do not see that level of customer care combined with great products anymore. I was quite impressed!
April A
They have great customer service I was… They have great customer service I was refunded when I didn’t realize i paid for a years subscription upfront and I only had to pay the first month. Very happy companies like this still exist. The file editing is easy and can be done from iPhone.
Brett Schmit
Very user friendly! It is easy to use. Instructions are clear and the forms are easy to fill out accurately. I only use it once a year - at tax time, but using this program to fill out tax forms is quick and easy. I have not had any issues. I'm sure if a person uses it a lot there are bound to be some, but I use it once a year and it works fine for my uses.
Tracey D.
You get what you expect What I expected from this when I signed up. It is easy to use when editing pdf files, I need to submit for my school requirements. So far, I am satisfied on what I am experiencing and giving it a 5 star.
Lyle
PDFfiller is a great product. We have used this to enter data and save it to print later. **************** responds very quickly. I would highly recommend this product and I will be using again when needed.
Suzanne j
Eliminating so much wasted paper Very good! Would highly recommend to any fast paced office We have cut out paper usage in half since we started using this product! And by refusing our waste we also reduced our shredding fees I haven't found anything to dislike yet. So far it's been a very positive experience and no complaints.
Rebecca B.
The program is easy to use and powerful, and I had a great customer experience with their support team. I was stressed and they left me satisfied. 10/10 would recommend this to anyone in business.
Dom
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