Last updated on
Nov 28, 2024
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I was refunded the automatic annual renewal charge by customer service representative after stating my frustration that I was paying for a service that I no longer needed.
I greatly appreciate being treated how I treat customers! Thanks
PDF filler solved my small business billing issues! I am able to prepare CMS Form 1500 online and fax directly to the insurance company! It stores all my documents for future reference too and allows me to edit and resend if there is a problem. Awesome tool for a small business like mine!!!
Pdffiller review
Everything is alright, and serves my needs.
Good value-for-money fairly easy to use.
Cannot easily find all the forms that I want to use. And some I believe are not available.
Convenient, fast and legible.
It is easy to complete the form by flowing the wizard's help. It is legible and neat for reviewer's to read. It is fast and easy to upload and download, and finally signing with an accurate date/time stamp.
CUSTOMER SERVICE THE WAY IT SHOULD BE!!
I was using pdfFiller to edit divorce documents I downloaded from the Court Clerks website. Being able to edit these documents was going to save me around $500 in attorney fees. When it was time to save and print I was directed to purchase the subscription. There are 2 options... you can pay for the whole year at once (paying $8 per month) or you can pay $20 per month and be billed each month. I accidentally authorized the whole year @$96 to be charged to my debit card. This was not my intention but I knew it was going to be such a hassle to get them to refund my money that had already cleared only to spend $20 with them. I contacted support thru the chat option anyway and found I was very wrong in my assumption. I was connected to Ray who in less than 5 minutes had refunded the difference of $76 back to my card and was inquiring if there was anything else I needed help with. This is how customer service should be and very rarely do I experience anyone who should bear the title of a customer service representative. THANK YOU RAY FOR YOUR HELP AND PDFFILLER FOR HIRING COMPETANT ENJOYABLE PEOPLE TO DEAL WITH YOUR CUSTOMERS.
The soft didn't work for me but the…
The soft didn't work for me but the customer service (Shennen) was answering in seconds and proceed for my refund!
Amazing experience!
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