I didn't know it was going to cost money. I am just a private person trying to get Medicare reimbursement. The print is very tiny so proofreading is hard.

The UI is outstanding and very effortless. Very impressed. My only issue was with advanced features. Would have liked to know ahead of time that they were additional fee. Everything looks included and don't like being told something cost money after the fact. Second, when telling me I had to upgrade to get additional feature, it should show the difference between what I am paying verses the new amount. I was on personal plan ($6) but to get the features I needed it was ($10). It said it was $10 for advanced plan but I didn't know if that meant $10 MORE than I was already paying. I had to open site in incognito mode, look at plans to figure it out... not fun. Lastly, I was trying to send 2 separate PDFs as one doc. It took me a while to figure out where Merge was. I didn't understand why all the options under Actions were greyed out. That was very frustrating and should be improved.

My document looked perfect when opening it with a browser after editing it, but there were some artifacts in the transparent background of the signatures when reading it on Adobe Reader (alpha channel problems, I believe). Maybe it was a problem on my end, I don't know.

IT IS VERY CONVENIENT WHEN WE NEED PRIOR YEAR TAX FORMS AT OUR FINGER TIPS. AS FOR ADMINISTRATIVE TEMPLATES, IT IS VERY RESOURCEFUL AND ABLE TO COMMUNICATE THROUGH EMAIL, FAX, ETC. THANK YOU.